Proposed shuttles

“Hub & Bespoke” shuttle services, explained

CommuteSource's unique service model is designed to make the most of existing transit. Our demand-responsive local shuttles connect your home and office to nearby transit hubs, and our long-haul coaches connect your local hub directly to work if needed.

Common questions

• Why didn't my commute get a proposed shuttle?

  When a train already works, with a walk of 10 minutes or less at each end, or when the commute is a short walk or drive.

• How far do your local shuttles reach?

  Each station has a service area determined by its location and surroundings (e.g., zoning, density, topography, other transit infrastructure, etc.).

• How long will I have to wait for my train?

  Not long. We time our shuttles to meet trains on time, with a small cushion built in for picking up other riders on the way.

• Which train trip do you pick?

  The quickest door to door, with at most three rides in all, counting our shuttles. A transfer between trains only when you can walk to the station at one end, and we count the wait for it. When trips take about as long, we prefer the station more lines serve.

• What if home and work are both near the same station?

  We propose an on-demand ride: through the station if it's on your way, otherwise straight to work.

• What if my home is beyond the station's service area?

  You may need to drive yourself or take rideshare to a station on your way, if you live in an area that is too remote or not densely populated enough to support our services. We show both ways on from there: the train, and a long-haul coach to work.

• What about local bus or trolley services?

  For the densest, well-served areas, we defer to local public services for first-mile/last-mile connections to transit: e.g., SF Muni throughout San Francisco, and AC Transit for Downtown Oakland.

• How long is too long?

  That's yours to judge: every proposed trip is shown beside driving.

• Why are some trips hidden?

  To reduce noise and clutter. The reasons we hide them include:

  • requires more than one transfer
  • spends over twice as long on the train as driving takes
  • takes over twice as long as driving, plus half an hour, door to door
  • is mostly walking, with a short train or bus ride
  • rides past a stop closer to your work, then doubles back
  • means driving across the Bay to reach the train
  • rides mostly the same line as a faster trip
  • ends with a long walk to work

  Trips we hide can be unhidden.

What it takes to run

A proposal is just that. Your answers — whether you'd ride, which days, and what you'd pay — decide which proposals become services, alongside everyone else's on the same route. We'll publish what it takes to run a service here as interest develops.